A Certified Human Factors Professional, Ms. Rando has more than 15 years experience in human factors and human centered design. She is the founder and CEO of Sophic Synergistics, a firm focused on Better Business By Design. Ms. Rando’s experience includes 12 years at NASA’s Johnson Space Center. She served in a number of critical roles and provided anomaly and accident investigation assistance to NASA for various mission events and mishaps. This included consulting support to the administration’s safety organization, regarding human safety, cognition and behavior. Ms. Rando’s work with NASA earned her more than a dozen awards, including the JSC Center Director’s Innovation Team Award. Ms. Rando is a Director for the industry’s principal certifying organization — the Board of Certified Professional Ergonomics. As an adjunct professor of ergonomics at the University of Houston – Clear Lake, her teaching focused on biological engineering principles of design for a safe and efficient workplace environment. Ms. Rando is a human factors advisor to the Texas Medical Center Innovation Incubator and an advisor and founding committee member for the Texas Committee for Autonomous Systems.


• Certified Human Factors Professional
• Certified Birkman Consultant
• Director – Board of Certified Professional Ergonomics
• MBA, Specialization in Entrepreneurship and Innovation, Northeastern University, 2013
• MS, Applied Psychology, Human Factors Engineering, Clemson University, 2004
• BS, Psychology, Clemson University, 2001


  • National Management Association, Member
  • Human Factors and Ergonomics Society, Member
  • Advisor – TMC Innovation Institute, Human Factors and User Experience for Medical Devices
  • JSC Center Director’s Team Award for Destination Station, 2014
  • ITAMS Excellence Award, 2014
  • JSC Center Director’s Innovation Team Award for NASA@work implementation and management for the agency, 2011
  • Excellence in Innovation Award, Wyle Integrated Science and Engineering, 2011
  • Certificate of Excellence for outstanding contribution to the implementation and success of the NASA@work internal NASA collaboration platform, 2010
  • Certificate of Excellence for outstanding contribution to the success of the open innovation service provider pilot activities for NASA, 2010
  • Certificate of Appreciation for the transformation of the International Space Station (ISS) to six person crew capabilities, 2009
  • NASA Crew and Thermal Systems Division Award for exemplary contribution to the development and testing of the Crew Quarters mock-up in support of Critical Design Review, 2008
  • NASA Bioastronautics Bravo Award for work done to improve cautions and warnings within procedures protecting the safety of the crew, 2007
  • NASA GEM (Go the Extra Mile) Award for volunteer work with Texas A&M students on testing of a speech recognition device, 2007
  • NASA Group Achievement Award for work on Exploration Systems Architecture Study, 2006
  • NASA Special Space Flight Achievement Award for work on the Crew Exploration Vehicle Internal Volume Study Team, 2005
  • NASA Special Space Flight Achievement Award for work on the NASA-STD 3000 Human Systems Integration Standards for the Crew Exploration Vehicle, 2005

* Partial bio; contact Humatec for comprehensive CV